Wicket77 Terms and Conditions — Know Before You Play

1 Acceptance of Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and wicket77 ("the Platform", "we", "us"). By accessing, registering on, or using the wicket77 platform in any way, you confirm that you have read these Terms carefully and agree to be bound by them.

These Terms apply to all use of the wicket77 website, mobile application, and any related services. They should be read alongside the wicket77 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and wicket77.

If you are unsure about any part of these Terms, please contact the wicket77 support team before registering. We are happy to explain anything that is not clear.

2 Eligibility

To register and use the wicket77 platform, you must meet all of the following requirements:

• You must be at least 18 years of age. Wicket77 does not permit anyone under 18 to register or play under any circumstances.
• You must be legally permitted to participate in online betting and gaming under the laws applicable to you in your location.
• You must not be a current employee, contractor, or close family member of a wicket77 employee or contractor.
• You must not have been previously excluded or banned from the wicket77 platform.
• You must be registering on your own behalf and not on behalf of any third party.

Wicket77 reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be immediately closed, all winnings will be forfeited, and any deposits will be returned minus any amounts already wagered.

3 Account Registration

Each player is permitted to hold only one account on wicket77. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

When registering, you must provide accurate and complete information. This includes your full name, date of birth, contact details, and any other information requested during the registration process. Wicket77 may request supporting documentation to verify the information you provide.

You are responsible for keeping your account login credentials secure. Do not share your password with anyone. Wicket77 will never ask for your password via email, chat, or phone. If you believe your account has been accessed without your permission, contact the wicket77 support team immediately.

• One account per person — strictly enforced.
• All registration information must be accurate and kept up to date.
• You are responsible for all activity that takes place on your account.
• Wicket77 may require identity verification (KYC) before processing withdrawals.

4 Deposits and Payments

Wicket77 accepts deposits via bKash and Nagad. All deposits are processed in Bangladeshi Taka (BDT). Deposits are credited to your wicket77 account promptly after the transaction is confirmed by the payment provider.

Minimum and maximum deposit limits apply and are displayed at the point of transaction. These limits may vary depending on the payment method used and may be adjusted by wicket77 from time to time.

• Deposits must be made from a payment account that belongs to you. Third-party deposits are not permitted.
• Wicket77 does not charge fees on deposits, but your payment provider may apply their own charges.
• If a deposit is made in error, contact support immediately. Wicket77 will investigate but cannot guarantee a reversal once funds have been credited.
• Wicket77 reserves the right to refuse or reverse a deposit if fraud or money laundering is suspected.

5 Withdrawals

Withdrawals on wicket77 are processed to the same bKash or Nagad account used for deposits. This is a security measure to prevent fraud and ensure funds are returned to their rightful owner.

Before a withdrawal can be processed, wicket77 may require you to complete identity verification. This typically involves providing a copy of a valid government-issued ID and proof of your payment account. This process is standard practice and is required to protect all players on the platform.

• Withdrawal requests are typically processed within the same business day.
• Minimum withdrawal amounts apply and are shown at the point of request.
• Wicket77 reserves the right to delay a withdrawal pending verification checks.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
• Withdrawals will only be sent to accounts verified as belonging to the registered player.

6 Bonuses and Promotions

Wicket77 offers a welcome bonus to new players and runs regular promotions for existing members. All bonuses are subject to wagering requirements, which must be completed before any bonus-derived winnings can be withdrawn.

Wagering requirements specify how many times the bonus amount must be wagered before a withdrawal is permitted. For example, a bonus with a 20x wagering requirement means the bonus amount must be bet a total of 20 times using real-money eligible games before withdrawal is available.

• Each bonus offer will clearly state the applicable wagering requirement at the time it is offered.
• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute less or not at all.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through coordinated betting, arbitrage, or other methods constitutes bonus abuse and will result in account closure.
• Wicket77 reserves the right to withdraw any bonus offer at any time without prior notice.
• Only one welcome bonus is available per player, per household, and per device.
• Bonuses have an expiry period. Any unused bonus or associated winnings will be removed from your account after the expiry date.

7 Betting and Game Rules

All bets placed on wicket77 are final once confirmed. Players should review their selections carefully before confirming any bet. Wicket77 does not accept requests to cancel or amend bets after they have been placed and confirmed.

All casino games on wicket77 use certified random number generation to determine outcomes. The results are independent, fair, and cannot be influenced by the platform or any player. Sports betting odds are set by wicket77 and reflect the probability of each outcome as assessed at the time of the market being offered.

• In the event of a technical error during a game or bet, wicket77 reserves the right to void the affected round or bet and return the stake to the player.
• If a sporting event is abandoned or postponed, bets will be settled according to the specific rules for that market, which are available in the betting section of the platform.
• Wicket77 reserves the right to limit the maximum bet amount for any player or market at its discretion.
• Any bet placed using funds obtained through fraudulent activity will be voided and the account closed.

8 Prohibited Conduct

The following activities are strictly prohibited on the wicket77 platform. Engaging in any of these will result in immediate account suspension and may be reported to relevant authorities:

• Creating more than one account on wicket77.
• Providing false, misleading, or incomplete information during registration or verification.
• Using the platform if you are under 18 years of age.
• Attempting to exploit software bugs, errors, or vulnerabilities in the platform.
• Using automated software, bots, or scripts to interact with the wicket77 platform.
• Colluding with other players to gain an unfair advantage in any game.
• Engaging in any form of money laundering or using wicket77 to process funds obtained illegally.
• Abusing the bonus system through coordinated or systematic exploitation.
• Threatening, harassing, or abusing wicket77 staff or other players.

9 Responsible Gaming

Wicket77 is committed to promoting responsible gaming. We believe that betting should be an enjoyable form of entertainment, not a source of financial stress or harm. We provide a range of tools to help players stay in control of their gaming activity.

• Deposit Limits: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Session Reminders: Receive notifications after a set period of play to remind you how long you have been active.
• Cooling-Off Period: Take a short break from the platform for a defined period without permanently closing your account.
• Self-Exclusion: Request a longer exclusion period of 6 months, 1 year, or permanently. During self-exclusion, you will not be able to access your account or receive promotional communications.

If you feel that your gaming is becoming a problem, please use these tools or contact the wicket77 support team. We take responsible gaming seriously and will always support players who reach out for help.

For more information, visit the Responsible Gaming page on wicket77.

10 Account Suspension and Closure

Wicket77 reserves the right to suspend or close any account at any time if there is reason to believe that the Terms and Conditions have been violated, or if the platform determines that continued operation of the account poses a risk to the integrity of the platform or other players.

• If your account is suspended pending investigation, you will be notified by email and the reason will be explained where possible.
• If your account is closed due to a Terms violation, any remaining balance may be withheld depending on the nature of the breach.
• If you wish to close your account voluntarily, contact the wicket77 support team. Any verified balance will be returned to your registered payment account.
• Wicket77 may also close accounts that have been inactive for an extended period, subject to applicable regulations.

11 Privacy and Data

Wicket77 collects and processes personal data in accordance with its Privacy Policy. By registering on wicket77, you consent to the collection and use of your data as described in that policy.

Your personal data will never be sold to third parties. It is used solely for the purposes of operating your account, processing payments, verifying your identity, and communicating with you about your account and relevant promotions.

For full details on how wicket77 handles your data, please read the Privacy Policy.

12 Limitation of Liability

Wicket77 provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

• Wicket77 is not liable for any losses arising from technical failures, internet connectivity issues, or circumstances beyond our reasonable control.
• Wicket77 is not responsible for any losses resulting from a player's failure to comply with these Terms.
• In all cases, wicket77's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13 Changes to Terms

Wicket77 reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "last updated" date. Continued use of the wicket77 platform after changes have been published constitutes acceptance of the updated Terms.

For significant changes, wicket77 will make reasonable efforts to notify registered players via email or an in-platform notification. We recommend checking this page periodically to stay informed of any updates.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the wicket77 support team. We are available 24 hours a day, 7 days a week.

• Live Chat: Available directly on the wicket77 platform — the fastest way to get a response.
• Email: [email protected] — for detailed enquiries or formal complaints.

For information about responsible gaming support, visit the Responsible Gaming page. For details about how we handle your data, see the Privacy Policy.